Terms

Exclusive use booking

Breakfast

Breakfast is not included in the daily rate. If required, it can be provided at an additional charge.

Housekeeping

Daily housekeeping will be provided at a time that is convenient for guests.

Staff

Staff will be on the property to attend to the gardens and pools.

Per Room Booking

Breakfast is included in the daily rate and is served at Jonkmanshof, 20 Bath Street, unless that house is booked exclusively.
Self-catering is not permitted when the house is shared with other guests.

Minimum Stay

  • A minimum stay of 2 nights is required on Fridays and Saturdays during high and peak season weekends (from 1 October to 30 April annually).

  • A minimum stay of 2 nights is required during the peak season (from mid-December to mid-January annually).

  • A minimum stay of Friday, Saturday, and Sunday is required for annual long weekends.

  • A minimum stay of 2 nights is required for a booking made on Sundays.

Children

Families are most welcome at both residences if both rooms at the property are booked exclusively.
We regret that no children under the age of 8 are allowed unless the entire house is booked for exclusive use.

Run-of-House Rates (if both rooms of both residences are booked)

Standard inclusions apply, and special arrangements and requests can be made by prior arrangement.
A special rate will be offered based on the season and length of stay.

Check-in / Check-out

  • Check-in is from 14:00 and must be completed by 18:00. Later check-ins can be arranged by prior agreement.

  • Check-out is by 11:00.

  • Early check-ins and late departures can be arranged by prior agreement, and we will do our utmost to assist guests where possible.

Cancellation and Refund Policy

  • If cancelling 15 days before arrival, 100% of the booking total will be forfeited.

  • If cancelling 30 days before arrival, 75% of the deposit will be forfeited.

  • If cancelling 60 days before arrival, 50% of the deposit will be forfeited.

  • If cancelling 90 days before arrival, 25% of the deposit will be forfeited.

Trading Terms

  • Reservations must be secured via EFT or a valid credit card payment (Payfast) upon receipt of the invoice.

  • We also offer credit card (MasterCard and VISA) facilities at the guesthouse.

  • Payment schedule: 50% is due at the time of booking, with the remaining balance due 30 days before arrival, or if a reservation is made less than 30 days before arrival, full payment is required at the time of booking. Full payment is required for a 1-night booking.

  • A 50% non-refundable deposit is required within 48 hours of making the booking.

  • The remaining balance is due 7 days before the check-in date.

  • If the booking is made less than 7 days before the check-in date, the full amount is payable at the time of booking.

  • Jonkmanshof reserves the right to change or amend rates without prior notice.

  • Jonkmanshof recommends that all guests take out comprehensive travel insurance to cover medical expenses, personal loss due to theft or accidents, and cancellation or curtailment.

Included in the Rate

We include a Jonkmanshof breakfast, prepared from seasonal ingredients sourced from our garden and the surrounding area.

Excluded from the Rate

A 3-course country-style dinner is available at an additional R800 per person, excluding alcoholic beverages and soft drinks. Dinner is available for a minimum of four guests, subject to availability, and must be booked at the time of reservation.